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Download
Instructions in ".pdf" format
[requires Adobe reader] To
view instructions online left click. To download and save, right click
and select "save target as" Note: Instructions
are here.
SUPPORT:
We get many requests for support from customers who have fallen over at the very first hurdle and it later transpires that they have simply neither read or followed the instructions. The first question you will be asked is have you downloaded and followed the instructions and have you performed any tests mentioned in the instructions ? If your interface needs a device driver there are manufacturers device driver installation guides on this website (driver page). Being able to set up and use your PC and your software, install programs and device drivers, etc is your responsibilty. We do get many requests from those unfamiliar with PCs, for help with installing drivers so we have also provided (along with manufacturers driver installation guides) a "guide to using Windows Device Manager". A piece of Windows software that as a PC user you should already be familiar with. The guide is on the driver download page. We will of course help all we can, but we cannot support your PC (that is the job of you or your PC supplier) nor can we provide anything more than basic support the software you use (that is the job of your software provider). |